Business operator
The Fairway Shade store is operated by Bradley Wex as trustee for BC Wex Family Trust. ABN: 94 246 172 704.
Effective date: 14 October 2026.
Shipping charges
Standard tracked delivery within Australia costs A$9.95 per order. Free shipping is not currently offered. International delivery is not offered for the initial launch. The amount payable is shown before checkout is completed.
Custom-made preorders
All shirts are custom made to order. They are not held as ready-to-ship stock. Customers may order one shirt or more. Orders are combined into supplier batches of at least 25 shirts across all customers. The minimum applies to the combined batch, not your individual order.
The 30-day batch window
Each batch has up to 30 calendar days from its first paid order to reach 25 paid, uncancelled shirts. Later orders join that batch and share its closing date. We identify your batch and its closing date in an order update, using Queensland time (AEST, UTC+10).
If the batch reaches 25 shirts earlier, we submit it to the supplier and open the next batch. This may mean orders placed on different dates are produced and dispatched at different times.
If the batch has not reached 25 shirts by its closing date, we cancel the unfulfilled orders in that batch and refund all amounts paid, including prepaid postage, to the original payment method. We do not deduct a batch cancellation or payment-processing fee. Your payment provider may take additional time to release the funds.
We will not extend the deadline or transfer your payment to a later batch without your agreement. Joining a later batch is optional.
Production and delivery stages
Allow up to 30 days for the batch to fill. After it reaches 25 shirts, the supplier estimates 7–10 days for the bulk shipment to arrive at our Maryborough, Queensland dispatch location. We then check the orders and lodge individual customer parcels with Australia Post.
The 7–10 day estimate is arrival at our dispatch location, not delivery to your door. Local handling and Australian postal delivery time are additional. Estimates are not guarantees; we will provide the available dispatch and carrier timing in your order updates.
Updates and tracking
We send weekly progress updates while a batch is waiting, followed by production and dispatch updates. Tracking is provided after postal lodgement.
If a material delay occurs, we explain the cause, provide revised timing where available and discuss the available solution. If we cannot fulfil your order, we refund it. Your rights under Australian Consumer Law are not restricted.
Delivery details and parcel problems
Please check your delivery address before paying. Email bradwex90@gmail.com with your order number as soon as possible to request a correction. Changes may not be possible after dispatch.
Contact us if tracking stalls, a parcel is missing, or a shirt arrives damaged. We will investigate with the carrier and arrange an appropriate solution. These terms do not make you responsible for a supplier or carrier failure that is our responsibility.
Our Maryborough dispatch location is not a walk-in retail shop. Contact us before sending any return.